Student Records Officer

TipTopJob; Cirencester; On-site; GBP 26,000 - 32,000; Part time

Job summary

A leading educational institution in Cirencester is looking for a Student Records Officer to manage day-to-day student records and support administrative tasks. This part-time position requires experience in a busy educational setting, the ability to effectively use student records systems, and strong communication skills. The role offers flexibility and is an opportunity for candidates who prioritize customer service and wish to contribute to an excellent student experience.

Qualifications

• Experience in a busy educational setting managing administrative tasks.
• Competence in using student records systems accurately.
• Ability to prioritize customer experience in service delivery.

Responsibilities

• Manage day-to-day student records and respond to queries.
• Support operational processes and resolution of student queries.
• Carry out administrative duties related to student records maintenance.

Skills

Managing multiple administrative tasks

Excellent communication skills

Organizational skills

Customer-focused delivery

Tools

MS Office applications

Student records systems

Job description

Part:time (0.6 FTE), Permanent

Cirencester, Gloucestershire

Grade 5: A GBP 26,707 : 31,236 (dependant on experience)

Offered as a job:share for 21 hours per week, this role is predominantly campus:based.

The Royal Agricultural University RAU has been at the forefront of agricultural education for over 175 years and is globally renowned for its links with industry and courses that are designed to meet the demands of the changing land:based sector.

As one of the UKs smallest universities, we are ideally people:centred and agile: students and staff alike are names, not numbers. As well as creating a pleasant working environment, this also means that we advance projects promptly, with clarity on lines of support for colleagues in supporting the Universitys mission.

We are looking to recruit a Student Records Officer as part of a job share. Working within the Registry Team, the post holder will take responsibility for the day:to:day management of student records, responding to staff and student requests on the application and interpretation of university policies for students and the Universitys regulations, including for collaborative partner organisations.

The responsibilities of the team include the operation of student records systems, the analysis and reporting of data, supporting the operation of student processes and the resolution of student queries. All members of the Academic Services department work flexibly to support each other and therefore this role holds opportunities for gaining a wider range of experience in academic administration.

As part of the Academic Services department the postholder will carry out all necessary administrative duties to support the maintenance of student records, including module registration, programme enrolment and fee records, in order for Academic Services to deliver a professional, customer:focused service which supports students, academic staff and professional services through the provision of accurate data and contributes to an excellent student experience.

The successful candidate will have experience of managing multiple administrative tasks in busy education setting, accurately using a student records system and with competence in using MS Office applications. The candidate should put the customer experience at the forefront of their delivery, with excellent communication and organisational skills.

Interviews: 12 th February 2026

If you feel you are a suitable candidate and would like to work for RAU, please proceed through the following link to be redirected to our website to complete your application.

rau.ac.uk/about:us/jobs