Student Accommodation & Welfare Officer

TTI (Twin Training International); Royal Borough of Greenwich; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Pension contributions

Employee assistance programme

Job summary

Twin English Centre London is seeking a dedicated Student Services Officer - Accommodation to coordinate accommodation placements and welfare services for international students. You will work closely with host families, agents and providers to ensure safe, compliant and high-quality arrangements throughout the learner journey.

You will support inductions, liaise with admissions and academic teams, and contribute to safeguarding, health and safety, ensuring an excellent student experience at

Qualifications

• Educated to degree level with a relevant field.
• Experience in accommodation coordination or student services.
• Strong organisational and planning skills.
• Experience using student management or accommodation systems.
• Full UK driving licence is desirable.

Responsibilities

• Coordinate accommodation placements for students and groups.
• Liaise with host families, residences, hotels and providers for placements.
• Coordinate airport transfers and travel logistics for students and groups.
• Support student welfare and inductions; ensure safeguarding and welfare standards.
• Maintain records and ensure GDPR compliance in all operations.

Skills

Organisational skills

Microsoft Office

Prioritisation

Safeguarding

Languages

Driving licence

Fast-paced service

Student management systems

Accommodation coordination

Education

Degree level

EFL/International education experience

First Aid certificate

Higher education experience

Tools

Accommodation management systems

CRM systems

Database tools

Job description

Twin English Centre London is seeking a dedicated Student Services Officer - Accommodation to coordinate accommodation placements and welfare services for international students. You will work closely with host families, agents and providers to ensure safe, compliant and high-quality arrangements throughout the learner journey.

You will support inductions, liaise with admissions and academic teams, and contribute to safeguarding, health and safety, ensuring an excellent student experience at