Student Enrolment & Data Systems Specialist

CARDIFF METROPOLITAN UNIVERSITY; Cardiff; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave 25 days rising to 30 plus

LGPS pension

Family friendly policies

Library and digital services access

Sports and fitness facilities

Health wellbeing support

Job summary

Cardiff Metropolitan University invites applications for an Assistant Registry Officer (Enrolment, Data Management and Systems) to support student enrolment, records and student finance activities within Registry Services.

You’ll work with colleagues across the University and external organisations to ensure enrolment accuracy and timely processing, while delivering high-quality customer service to students and staff.

Qualifications

• Experience of maintaining and updating administrative systems and processes.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a professional, helpful approach when dealing with students and colleagues.
• Good IT skills, including Microsoft Office applications such as Word, Excel and Outlook.
• The ability to maintain accurate records and perform routine administrative processes with a high level of accuracy.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.
• The ability to work independently while also contributing positively as part of a team.
• Experience of working with databases, student record systems or student finance processes would be advantageous, though training will be provided.

Responsibilities

• Supporting the administration and delivery of student enrolment and programme administration processes across the University.
• Assisting with Student Loans Company administration, including attendance confirmations, changes of circumstance and funding-related transactions.
• Maintaining and updating student, enrolment, and finance records across university systems and external portals, ensuring data accuracy and compliance.
• Providing professional advice and customer support to students, staff, sponsors, and external stakeholders.
• Working with Academic Schools, Professional Services colleagues and external agencies to resolve enrolment and student record queries.
• Supporting the planning and delivery of enrolment and induction activities throughout the academic year.
• Contributing to continuous improvements in systems, processes and ways of working across Registry Services.

Skills

Verbal communication

Written communication

Interpersonal skills

Organisational skills

Attention to detail

IT skills

Independent working

Teamwork

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Cardiff Metropolitan University invites applications for an Assistant Registry Officer (Enrolment, Data Management and Systems) to support student enrolment, records and student finance activities within Registry Services.

You’ll work with colleagues across the University and external organisations to ensure enrolment accuracy and timely processing, while delivering high-quality customer service to students and staff.