Student Registry & Operations Specialist

Study Group; Greater London; On-site; GBP 19,000 - 32,000; Full time

Job summary

Study Group is seeking a Registry & Operations Officer at the University of Huddersfield London Campus to deliver high-quality student administration across the lifecycle. You will maintain student records, support enrolment, monitor attendance, and assist with assessment administration, audits, and documentation.

The role requires collaboration with academic and professional services, ensuring data accuracy, regulatory compliance, and excellent student service throughout the lifecycle.

Qualifications

• Educated to degree level or able to demonstrate equivalent professional experience.
• Experience in higher education administration and student records.
• Experience with attendance monitoring and assessment administration.
• Ability to coordinate stakeholders and maintain confidential records.
• Commitment to data protection and regulatory compliance.

Responsibilities

• Monitor attendance and student engagement per university policy.
• Maintain accurate student records and support enrolment processes.
• Coordinate student induction activities and respond to queries.
• Process photocard, access card, and ID card requests; respond to official letters.
• Assist with student finances: respond to fee and account enquiries and liaise with Finance.
• Administer assessment processes and prepare documentation for Course Assessment Boards.
• Promote equality, diversity, and provide excellent customer service.

Skills

Attendance monitoring

Student records management

Communication with stakeholders

Data protection compliance

Assessment administration

Customer service

Education

Bachelor's degree or equivalent

Postgraduate qualification (Desirable)

Tools

Salesforce

Brightspace

Job description

Study Group is seeking a Registry & Operations Officer at the University of Huddersfield London Campus to deliver high-quality student administration across the lifecycle. You will maintain student records, support enrolment, monitor attendance, and assist with assessment administration, audits, and documentation.

The role requires collaboration with academic and professional services, ensuring data accuracy, regulatory compliance, and excellent student service throughout the lifecycle.