Registry Enrolment & Data Systems Coordinator

Cardiff Metropolitan University; Cardiff; On-site; GBP 23,000 - 29,000; Full time

Job summary

Cardiff Metropolitan University is seeking an Assistant Registry Officer to support enrolment, student records and finance processes. You will work with colleagues across the university and external bodies to ensure accurate data and smooth student experiences from entry to graduation.

You will manage and update enrolment and programme administration records, provide customer support to students and staff, and contribute to ongoing system improvements and data quality throughout Registry

Qualifications

• Experience of maintaining and updating administrative systems and processes.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and a professional, helpful approach when dealing with students and colleagues.
• Good IT skills, including Microsoft Office applications such as Word, Excel and Outlook.
• Ability to maintain accurate records and perform routine administrative processes with a high level of accuracy.
• Strong organisational skills with the ability to prioritise workloads and meet deadlines.

Responsibilities

• Supporting the administration and delivery of student enrolment and programme administration processes across the University.
• Assisting with Student Loans Company administration, including attendance confirmations, changes of circumstance and funding-related transactions.
• Maintaining and updating student, enrolment, and finance records across university systems and external portals, ensuring data accuracy and compliance
• Providing professional advice and customer support to students, staff, sponsors, and external stakeholders.
• Working with Academic Schools, Professional Services colleagues and external agencies to resolve enrolment and student record queries.
• Supporting the planning and delivery of enrolment and induction activities throughout the academic year.
• Contributing to continuous improvements in systems, processes and ways of working across Registry Services.

Job description

Cardiff Metropolitan University is seeking an Assistant Registry Officer to support enrolment, student records and finance processes. You will work with colleagues across the university and external bodies to ensure accurate data and smooth student experiences from entry to graduation.

You will manage and update enrolment and programme administration records, provide customer support to students and staff, and contribute to ongoing system improvements and data quality throughout Registry