Student Support & Welfare Officer - On Campus

Cambridge Education Group; Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Perkbox (includes discounts)

Employee Assistance Program

Private Medical

Life Assurance

Cycle to work scheme

Childcare discounts

Job summary

Cambridge Education Group is seeking a Student Support Officer - Welfare to join On Campus London. This key role involves facilitating a supportive environment for students, ensuring compliance with external regulations, and assisting throughout the student journey from pre-arrival to progression. Suitable candidates will have an HND or equivalent, experience in customer support, and skills in data management. Benefits include private medical, life assurance, and a cycle-to-work scheme.

Qualifications

• Experience of working in a customer-focused environment.
• Experience of providing customer support.
• Experience of working with data.

Responsibilities

• Facilitate a supportive environment for ONCAMPUS students.
• Support the administration of the student journey.
• Ensure compliance with UKVI, QAA, and partner university regulations.

Skills

IT literate

Ability to plan workloads and meet deadlines

Ability to work unsupervised

Education

HND or equivalent experiential learning

Job description

Cambridge Education Group is seeking a Student Support Officer - Welfare to join On Campus London. This key role involves facilitating a supportive environment for students, ensuring compliance with external regulations, and assisting throughout the student journey from pre-arrival to progression. Suitable candidates will have an HND or equivalent, experience in customer support, and skills in data management. Benefits include private medical, life assurance, and a cycle-to-work scheme.