Student Accommodation Resident Advisor – Front Desk

Pertemps Bond; Wembley; On-site; GBP 15,000 - 21,000; Full time

Job summary

Pertemps Bond in Wembley is seeking a temporary Resident Advisor for student accommodation, offering £12.71 per hour and a full‑time temporary contract starting ASAP. You will be the first point of contact for residents, delivering excellent service across email, phone and in person.

You’ll support check‑in/check‑out, ensure rooms are ready, help with luggage, and maintain a welcoming front‑of‑house. The role requires strong communication, IT skills, organization and a proactive,

Qualifications

• Customer service experience in a people‑focussed environment.
• Confidence using Microsoft Office and general IT systems.
• Strong ability to handle queries and provide appropriate solutions.
• Clear, confident verbal and written communication.
• Excellent organisation and time‑management.
• Ability to work independently and proactively.
• Polite, friendly and approachable manner.
• Strong interpersonal skills.

Responsibilities

• Support the check‑in and check‑out process.
• Ensure rooms are clean, prepared and ready for new arrivals.
• Assist residents with luggage and general enquiries.
• Maintain a welcoming, professional front‑of‑house environment.

Skills

Customer service

Microsoft Office

IT systems

Query resolution

Verbal communication

Written communication

Time management

Interpersonal skills

Tools

Microsoft Office

IT systems

Job description

Pertemps Bond in Wembley is seeking a temporary Resident Advisor for student accommodation, offering £12.71 per hour and a full‑time temporary contract starting ASAP. You will be the first point of contact for residents, delivering excellent service across email, phone and in person.

You’ll support check‑in/check‑out, ensure rooms are ready, help with luggage, and maintain a welcoming front‑of‑house. The role requires strong communication, IT skills, organization and a proactive,