Resident Advisor - Student Accommodation

Pertemps Bond; Wembley; On-site; GBP 15,000 - 21,000; Full time

Job summary

Pertemps Bond in Wembley is seeking a temporary Resident Advisor for student accommodation, offering £12.71 per hour and a full‑time temporary contract starting ASAP. You will be the first point of contact for residents, delivering excellent service across email, phone and in person.

You’ll support check‑in/check‑out, ensure rooms are ready, help with luggage, and maintain a welcoming front‑of‑house. The role requires strong communication, IT skills, organization and a proactive,

Qualifications

• Customer service experience in a people‑focussed environment.
• Confidence using Microsoft Office and general IT systems.
• Strong ability to handle queries and provide appropriate solutions.
• Clear, confident verbal and written communication.
• Excellent organisation and time‑management.
• Ability to work independently and proactively.
• Polite, friendly and approachable manner.
• Strong interpersonal skills.

Responsibilities

• Support the check‑in and check‑out process.
• Ensure rooms are clean, prepared and ready for new arrivals.
• Assist residents with luggage and general enquiries.
• Maintain a welcoming, professional front‑of‑house environment.

Skills

Customer service

Microsoft Office

IT systems

Query resolution

Verbal communication

Written communication

Time management

Interpersonal skills

Tools

Microsoft Office

IT systems

Job description

Resident Advisor - Student Accommodation Pertemps BondLondon,South East,UK

Resident Advisor – £12.71 per hour – Temporary – Student Accommodation Wembley

A leading student accommodation provider is seeking a temporary Resident Advisor to support operations at their site in Wembley.

This is a full time temporary role to start ASAP working shifts across 7 days per week, paid at £12.71 per hour.

About the Role

The Resident Advisor will act as the first point of contact for residents, delivering exceptional customer service via email, phone and face‑to‑face. Responsibilities include:

• Supporting the check‑in and check‑out process
• Ensuring rooms are clean, prepared and ready for new arrivals
• Assisting residents with luggage and general enquiries
• Maintaining a welcoming, professional and efficient front‑of‑house environment

About You

The ideal Resident Advisor will bring:

• Customer service experience in a people‑focused environment
• Confidence using Microsoft Office and general IT systems
• Strong ability to handle queries and provide appropriate solutions
• Clear, confident verbal and written communication
• Excellent organisation and time‑management
• Ability to work independently and proactively
• A polite, friendly and approachable manner
• Strong interpersonal skills

Full-time +1