Student Accommodation Receptionist & Admin Support

University of Manchester

Manchester

On-site

GBP 18,000 - 24,000

Full time

14 days+

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Job summary

The University of Manchester is seeking a friendly, organised Customer Services Assistant to join the Accommodation team. You will be the first point of contact for students, guests, visitors and contractors, helping to keep our busy residential receptions running smoothly.

You will respond to enquiries, support day-to-day reception duties, assist with access, mail, payments and administrative tasks, and maintain accurate records while working with colleagues to deliver an excellent student

Qualifications

Experience in a reception, clerical or customer service environment.
Strong communication skills demonstrated with a wide range of people.
Good organisational skills and ability to prioritise in a busy environment and meet deadlines.
Commitment to excellent service and enhancing the student experience.

Responsibilities

Undertake reception-based tasks, dealing with all customers in a courteous and informative manner.
Provide support for administration activities related to Accommodation and Administration as directed by the Supervisor.
Input and maintain operating/customer information using the appropriate computer software.
Liaise with University colleagues and departments to contribute to a professional work environment.