Stroke Administration Assistant

Allscreens Nationwide Ltd; Royal Leamington Spa; On-site; GBP 22,000 - 28,000; Full time

Job summary

Coventry and Warwickshire Partnership Trust is seeking an administrative assistant to process community referrals via EMIS and coordinate staff timetables. You will also manage bookings, patient correspondence and SSNAP input, while handling patient records under the Data Protection Act.

You will support in distributing patient literature, transcribing minutes, recruiting for new team members, and responding to calls and enquiries with professionalism.

Qualifications

• Administrative duties experience would be helpful.
• Familiarity with EMIS and SSNAP data entry a plus.

Responsibilities

• Process community referrals via EMIS and assist in coordinating staff timetables.
• Book, cancel and reschedule patient appointments as required.
• Enter activity and discharge information into EMIS; support SSNAP data completion.
• Handle and process patient records in line with Data Protection Act and standards.
• Monitor and manage patient literature supplies and order resources.
• Take and transcribe minutes at meetings and book rooms for meetings.
• Reception duties: answer calls from staff, patients, external agencies and the public; take messages.
• Assist induction of new team members, students and admin staff; participate in admin meetings.
• Generate patient correspondence and manage electronic tasks, scanning, filing and faxes.

Job description

To process community referrals via EMIS and in consultation with the AHP leads to ensure staff timetables are filled To undertake the booking and cancellation and rescheduling of patient appointments as required. To send correspondence to patients and referrers regarding patient transfer onto other services To enter activity and discharge information onto EMIS. To accurately enter data into the Stroke Sentinel National Audit Program (SSNAP) in a timely manner and support in improvements relating to SSNAP completion. To handle and process patient records in line with the requirements of the Data Protection Act and Departmental standards. To monitor and manage the patient literature supplies, ensuring the up to date resources are available in all offices and order as required. To take and transcribe minutes at meetings. To deal with incoming telephone calls from staff, patients, external agencies and the general public, taking accurate messages and action when necessary. To book rooms for patient groups, training & meeting rooms, as requested. To undertake reception duties, dealing with visitors enquiries in a professional and courteous manner. To assist in the induction of new members of the team, students and admin staff regarding administration procedures. To attend and actively participate / contribute at monthly Admin meetings and any other Service meeting deemed appropriate i.e. Locality or Departmental meetings To undertake general administrative duties including generating patient correspondence, sending / actioning electronic tasks, scanning documents, filing, photocopying, sending / checking electronic faxes ensuring that they are checked against EMIS and associated paperwork is instigated, respond to emails where appropriate, distributing resources, agendas minutes etc.

Coventry and Warwickshire Partnership Trust