Administration Assistant

Allscreens Nationwide Ltd; Canterbury; On-site; GBP 21,000 - 25,000; Full time

Job summary

Kent and Medway NHS and Social Care Partnership Trust is seeking an administrative data entry assistant to support patient records and communications within a clinical setting. The role involves accurate vaccine data entry, patient registrations, and general office duties.

You'll work with EMIS and Docman, maintain confidentiality, and liaise with website providers for updates. Strong accuracy and organisation are essential for smooth daily operations.

Qualifications

• Accurate data entry and timely processing of records.
• Strong attention to detail and accuracy in record keeping.
• Maintaining confidentiality of patient information.
• Effective communication with colleagues and external providers.

Responsibilities

• Complete general data entry accurately and within agreed timescales.
• Enter vaccine and immunisation data onto patient medical records accurately and timely.
• Assist with Practice communications, including liaising with website provider to arrange updates.
• Log, track and escalate IT support calls as required, liaising with IT providers for timely resolution.
• Maintain and organise patient records, both physical and electronic, ensuring confidentiality at all times.
• Process patient registrations, both paper-based and online.
• Manage administrative workflow tasks within clinical systems (e.g., EMIS and Docman).
• Review patient questionnaire feedback and flag relevant information.

Skills

Data entry

Attention to detail

Record keeping

Confidentiality

Communication skills

Tools

EMIS

Docman

Website CMS

Job description

Complete general data entry accurately and within agreed timescales. Enter vaccine and immunisation data onto patient medical records accurately and in a timely manner. Assist with Practice communications, including liaising with our website provider to arrange and coordinate website updates. Log, track and escalate IT support calls as required, liaising with IT providers to help ensure timely resolution of issues. Maintain and organise patient records, both physical and electronic, ensuring confidentiality at all times. Process patient registrations, both paper-based and online. Manage and process administrative workflow tasks within clinical systems (e.g. EMIS and Docman), ensuring records are kept accurate and up to date. Review patient questionnaire feedback, forwarding and flagging relevant information to the appropriate person. Undertake general office duties, including scanning, copying and document handling, to support smooth daily operations.

Kent and Medway NHS and Social Care Partnership Trust