Streetworks Technical Officer

North East Lincolnshire Council; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job summary

A progressive local council is seeking a Streetworks Technical Officer to ensure smooth operations of the permit scheme managing works on highways. The role involves issuing permits, coordinating with utility companies, and maintaining compliance with regulations. Strong administrative and communication skills are essential, along with good IT capabilities. This position offers an opportunity to develop skills in a dynamic environment that values collaboration and client service.

Benefits

Opportunities for skill development

Supportive colleagues

Impact on local infrastructure

Qualifications

• Experience in a multi-functional environment.
• Working with external partners is essential.
• Knowledge of Streetworks or permit schemes is desirable.

Responsibilities

• Process permit applications and liaise with utility companies.
• Update systems like Symology Aurora and StreetManager.
• Handle enquiries from contractors and the public.

Skills

Strong administrative skills

Excellent attention to detail

Good IT skills

Ability to manage workload

Proactive problem resolution

Great communication skills

Tools

Symology Aurora

StreetManager

Job description

If you’re someone who thrives in a dynamic environment, enjoys problem-solving and takes pride in delivering excellent customer service, this role could be perfect for you. You’ll need to be enthusiastic, adaptable and ready to learn as the Street works team responds to the ever-changing demands of managing works on the highway network. If you’re detail-oriented and confident in building strong relationships with internal colleagues and external partners, you’ll fit right in.

What’s the role all about?

As a Streetworks Technical Officer, you’ll play a key part in ensuring smooth operations of the North East Lincolnshire Permit Scheme (NELPS). This scheme helps manage works on our highways, keeping traffic flowing and communities connected. You’ll be responsible for issuing permits, coordinating works and maintaining compliance with the Traffic Management Act 2004. It’s a role that combines administration, customer service and collaboration to make a real difference in how our roads are managed.

What will your day look like?

Your day will consist of processing permit applications and liaising with utility companies, then move on to updating systems like Symology Aurora and StreetManager. You’ll handle enquiries from contractors and the public, investigate complaints, and even attend site visits when needed. Alongside this, you will collect and analyse data to produce performance reports, ensuring everything runs efficiently and in line with regulations.

Who are we looking for?

We’re looking for someone with strong administrative skills, excellent attention to detail and a commitment to delivering outstanding customer service. You will need good IT skills, the ability to manage your workload effectively, and confidence in resolving problems. Experience in a multi-functional environment and working with external partners is essential, while knowledge of Streetworks or permit schemes is desirable. If you’re proactive and a great communicator, we’d love to hear from you.

Why join us?

Joining our Streetworks team means being part of a forward-thinking council that values collaboration, integrity, and continuous improvement. You’ll work in a dynamic environment where no two days are the same, tackling challenges that keep our highways safe and communities connected. We offer the chance to develop your skills, work with supportive colleagues, and make a real impact on local infrastructure. If you’re looking for a role that combines responsibility, variety, and the opportunity to grow, this is the perfect place to build your career.

For more information please contact:

Anthony Snell via [e-mail]

Key Dates

• Closing date – 4th January

To apply please click theApply Nowlink below.