Strategic Transformation Analyst - Insurance & Data Change

Arthur Recruitment; Greater London; On-site; GBP 60,000 - 76,000; Full time

Job summary

Arthur Recruitment is supporting a leading organisation in the London commercial insurance market to hire a Business Transformation Analyst. This role sits within the UK Change & Transformation function and involves delivering business change across Underwriting, Claims, Operations and supporting functions.

You will analyse end-to-end processes, drive improvements, and use data, technology and automation to enhance resilience and efficiency.

Qualifications

• 5-7 years' experience in Business Analysis or Transformation.
• Experience within Commercial Insurance or related financial services is desirable.
• Strong analytical, problem-solving and critical-thinking skills.
• Experience with data visualization, analytics and/or process modelling.
• Exposure to AI-enabled tools and digital ways of working.
• Experience supporting UAT, implementation and business readiness.
• Strong stakeholder management and communication skills.
• Curious, proactive mindset with confidence to challenge the status quo.
• A recognised Business Analysis qualification would be advantageous.

Responsibilities

• Analyse end-to-end processes, operating models and customer journeys to identify improvement opportunities.
• Challenge existing ways of working and develop innovative, commercially focused solutions.
• Use data and analytics to identify trends, risks, root causes and opportunities.
• Work with Power BI, Tableau, SQL or similar platforms.
• Support the use of AI, automation and emerging technologies to improve decision-making.
• Facilitate workshops and collaborate with technical and non-technical stakeholders.
• Support transformation initiatives from initial idea through to implementation.
• Contribute to business cases, benefits tracking, process design and business readiness.
• Keep up to date with developments across the London Market and Commercial Insurance sector.

Education

Business Analysis qualification

Tools

Power BI

Tableau

SQL

Job description

Arthur Recruitment is supporting a leading organisation in the London commercial insurance market to hire a Business Transformation Analyst. This role sits within the UK Change & Transformation function and involves delivering business change across Underwriting, Claims, Operations and supporting functions.

You will analyse end-to-end processes, drive improvements, and use data, technology and automation to enhance resilience and efficiency.