Strategic Telecoms Key Accounts Manager

First Recruitment Group; Manchester; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading recruitment firm is seeking a Key Accounts Manager for a permanent position in Manchester. The successful candidate will manage key customer relationships, identify strategic opportunities, and ensure high-quality service delivery. Candidates should have proven experience in account management, excellent communication skills, and the ability to build strong relationships. This is a fantastic opportunity for someone looking to grow their career in a dynamic setting.

Qualifications

• Proven experience in a key account management role in the utilities sector.
• Excellent communicator and experienced presenter.
• Demonstrate personal flexibility and mobility.

Responsibilities

• Responsible for key customer relationship management.
• Understand market movement and identify strategic opportunities.
• Develop and support peer relationships within operations.
• Monitor agreed SLAs and be the Voice of the Customer.

Skills

Customer Service

Proven experience in key account management

Excellent communicator

Experience in building relationships

Personal flexibility and mobility

Computer literacy in MS Office

ITIL Foundation

Good understanding of CRM platforms

Job description

A leading recruitment firm is seeking a Key Accounts Manager for a permanent position in Manchester. The successful candidate will manage key customer relationships, identify strategic opportunities, and ensure high-quality service delivery. Candidates should have proven experience in account management, excellent communication skills, and the ability to build strong relationships. This is a fantastic opportunity for someone looking to grow their career in a dynamic setting.