Strategic Technical Account Manager – Fibre & Cybersecurity

Comoro Ltd.; Chippenham; Hybrid; GBP 60,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Comoro Ltd. is seeking a Technical Account Manager to act as a trusted technical partner for Corporate, Enterprise and Public Sector customers across London and the UK. You will align connectivity, managed IT and cybersecurity offerings with customer goals and drive adoption and value.

You will work with Sales, Solutions, Engineering and Service Delivery to deliver joined‑up customer success, manage stakeholders and uncover opportunities for growth in a hybrid London role.

Qualifications

• Experience in a Technical Account Manager or similar customer‑facing technical role.
• Strong understanding of networking, telecommunications, managed IT or cybersecurity.
• Excellent communication skills for technical and non‑technical audiences.
• Strong stakeholder management, planning and problem‑solving abilities.
• Collaborative approach across technical and commercial teams.

Responsibilities

• Build deep understanding of each customer’s technical environment, goals and landscape.
• Act as trusted technical advisor, guiding on best practices and product capabilities.
• Create and maintain Technical Success Plans to drive adoption and service improvements.
• Recommend solutions to improve performance, resilience and security with measurable outcomes.
• Identify risks early and coordinate mitigation for continuity and security.

Skills

Technical account management

Networking

Communication

Stakeholder management

Cloud platforms

Cybersecurity

Certifications

Job description

Comoro Ltd. is seeking a Technical Account Manager to act as a trusted technical partner for Corporate, Enterprise and Public Sector customers across London and the UK. You will align connectivity, managed IT and cybersecurity offerings with customer goals and drive adoption and value.

You will work with Sales, Solutions, Engineering and Service Delivery to deliver joined‑up customer success, manage stakeholders and uncover opportunities for growth in a hybrid London role.