Strategic Technical Account Manager: Cloud Security

Netskope; Hull and East Yorkshire; On-site; GBP 54,000 - 110,000; Full time

Benefits offered by this job

Health plan

Stock awards

Bonus plan

Job summary

Netskope is seeking a Technical Account Manager to drive customer success across the journey, guiding adoption and value realization of the Netskope Cloud Security platform. You will engage with executives and champions to align objectives with the Netskope roadmap and best practices.

Successful candidates are proactive, hands-on, and capable of blending technical depth with business insight to foster loyalty, retention, and growth. Apply to join a security leadership team.

Qualifications

• 5+ years as Professional Services Consultant or TAM with executive/architect-level presentation skills.
• Strong knowledge of network security technologies (Proxies, NGFW, SSL/IPSec, VPNs, SSO, DLP, Encryption Gateways).
• Strong networking concepts, MDM, and Cloud APIs; Fortune 500 experience a plus.

Responsibilities

• Define and execute customer success plans and value roadmaps.
• Build relationships with customer champions and executives.
• Coach teams to self-sufficiency with enablement sessions and best practices.
• Monitor tenant health, adoption metrics, and propose improvements.
• Coordinate with Support and Engineering to resolve issues and communicate escalations.
• Share use cases and optimization opportunities with customers and Netskope community.
• Provide feedback on features and roadmap relevance.
• Align Netskope capabilities with evolving customer security and business objectives.
• Deliver regular status updates and executive summaries.
• Coordinate cross-functional resources for adoption and retention.

Skills

Executive presence

Customer relationships

English fluency

Python scripting

Network security

Education

Bachelor's degree preferred

Job description

Netskope is seeking a Technical Account Manager to drive customer success across the journey, guiding adoption and value realization of the Netskope Cloud Security platform. You will engage with executives and champions to align objectives with the Netskope roadmap and best practices.

Successful candidates are proactive, hands-on, and capable of blending technical depth with business insight to foster loyalty, retention, and growth. Apply to join a security leadership team.