Senior Technical Account Manager

Remedio (formerly GYTPOL); United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking a Technical Account Manager to lead customer discovery sessions and technical demos. The ideal candidate will have over 4 years of Enterprise B2B experience and strong skills in customer engagement and technical presentations. This role requires a deep understanding of IT/OT security solutions and a proven ability to build long-term relationships. The position offers a unique opportunity to contribute to customer success and leverage technical expertise effectively.

Qualifications

• 4+ years of Enterprise B2B experience in a technical customer-facing role.
• Strong writing, verbal, and technical presentation skills.
• Proven ability to engage audiences at multiple levels - from VP level to end users.
• Broad knowledge of the IT/OT security and compliance space.
• Strong team player who knows how to thrive independently.

Responsibilities

• Lead discovery sessions, conduct platform demos and technical PoVs.
• Translate complex customer business requirements into technical solutions.
• Serve as the trusted technical expert throughout the sales cycle.
• Clearly articulate Remedio’s value to address customers’ needs.
• Build and maintain strong, long-term relationships with customers and partners.

Skills

Enterprise B2B experience

Technical presentation skills

Customer engagement

IT/OT security knowledge

Scripting languages

Job description

Overview

Remedio is a first-of-its-kind platform that automates and error-proofs configuration security for connected devices, helping enterprises manage and secure large fleets of distributed endpoints.

As we grow, we want to ensure our customers get maximum value from their investment- and for that, we are looking for a dedicated Technical Account Manager (TAM).

Requirements

• 4+ years of Enterprise B2B experience in a technical customer-facing role.
• Strong writing, verbal, and technical presentation skills.
• Proven ability to engage audiences at multiple levels - from VP level to end users.
• B
• Broad knowledge of the IT/OT security and compliance space and products.
• Strong ownership mindset with a track record of delivering successful outcomes on complex initiatives.
• Strong team player who knows how to thrive independently as well.
• Broad knowledge of scripting languages - an advantage.
• 2+ years of experience selling an endpoint security solution – big advantage.

Responsibilities

• Lead discovery sessions, conduct platform demos and technical PoVs.
• Translate complex customer business requirements into technical solutions.
• Serve as the trusted technical expert throughout the sales cycle.
• Clearly articulate Remedio’s value to address our customers’ needs.
• Build and maintain strong, long term relationships with customers and partners.