Strategic Client Account Manager, Tech & Telecoms

Michael Page; Weybridge; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits package

Focus on professional growth

Job summary

A medium-sized organisation within the Technology & Telecoms sector is seeking a dedicated Client Account Manager in Weybridge. This role focuses on managing client relationships and ensuring high service delivery. Candidates should possess strong interpersonal and communication skills, proven experience in a similar role, and analytical problem-solving abilities. A comprehensive benefits package and opportunities for professional growth are included in this permanent position.

Qualifications

• Proven experience in a similar role.
• Versatile and flexible to adapt to new tasks.
• Knowledge of the Collections & Recoveries Industry.
• Understanding of Data Protection legislation and ISO27001.

Responsibilities

• Manage and maintain relationships with key clients for satisfaction.
• Act as the point of contact for queries and support requests.
• Coordinate with internal teams for timely service delivery.
• Monitor accounts to identify upselling or cross-selling opportunities.
• Prepare and present detailed reports on account performance.
• Resolve client issues promptly to maintain trust.
• Collaborate with sales and marketing teams aligned with client objectives.
• Ensure compliance with company policies and regulations.

Skills

Interpersonal skills

Communication skills

Problem solving

Analytical skills

Multi-tasking

Job description

A medium-sized organisation within the Technology & Telecoms sector is seeking a dedicated Client Account Manager in Weybridge. This role focuses on managing client relationships and ensuring high service delivery. Candidates should possess strong interpersonal and communication skills, proven experience in a similar role, and analytical problem-solving abilities. A comprehensive benefits package and opportunities for professional growth are included in this permanent position.