Strategic Tech Accounts Executive – Growth

Intec Select Ltd; Sittingbourne; On-site; GBP 30,000 - 52,000; Full time

Job summary

Intec Select Ltd is seeking an Account Executive to manage a portfolio of existing customers in the insurance and financial sectors. You will nurture relationships, drive renewals and identify opportunities to upsell and cross-sell technology products and services.

You will act as a key contact for customers, developing a strong understanding of their businesses and delivering value through strategic account management.

Qualifications

• Previous Account Executive, Account Management or Customer Success experience.
• Experience working within technology, IT services, managed services or a similar environment.
• Strong customer relationship and stakeholder management skills.
• Experience supporting renewals, upselling and cross-selling.
• Confidence communicating with both technical and senior business stakeholders.
• Strong negotiation and commercial skills.
• A proactive, organised and self-motivated approach.
• The ability to take ownership of customer relationships and deliver against revenue targets.

Responsibilities

• Managing and developing a portfolio of existing customer accounts.
• Building strong relationships with IT Managers, CIOs and senior decision-makers.
• Driving customer retention and long-term account growth.
• Identifying opportunities to upsell and cross-sell additional products and services.
• Managing contract renewals and supporting commercial negotiations.
• Holding regular customer meetings and providing clear updates around services, deliverables and actions.
• Proactively identifying and resolving customer issues before they escalate.
• Working closely with technical, pre-sales and wider commercial teams to develop customer solutions.
• Maintaining accurate CRM records, opportunities, forecasts and account plans.

Skills

Account management

IT services

Stakeholder management

Upselling

Cross-selling

Negotiation

Commercial awareness

Proactivity

Job description

Intec Select Ltd is seeking an Account Executive to manage a portfolio of existing customers in the insurance and financial sectors. You will nurture relationships, drive renewals and identify opportunities to upsell and cross-sell technology products and services.

You will act as a key contact for customers, developing a strong understanding of their businesses and delivering value through strategic account management.