Strategic Account Executive: Retention & Growth

Intec Select; Sittingbourne; On-site; GBP 40,000 - 62,000; Full time

Job summary

Intec Select is seeking an Account Executive to manage a portfolio of existing customers in Sittingbourne, UK. The role focuses on building lasting relationships while driving renewals, upselling, and cross-selling to grow revenue.

You will collaborate with IT managers and senior stakeholders to identify value-driven technology solutions and ensure successful contract renewals and service delivery.

Qualifications

• Institutional knowledge of technology or IT services environments is preferred.
• Experience supporting renewals, upselling and cross-selling to existing clients.
• Ability to communicate with IT Managers, CIOs and senior business stakeholders.

Responsibilities

• Manage and develop a portfolio of existing customer accounts.
• Build relationships with key stakeholders and drive customer retention and account growth.
• Identify opportunities to upsell and cross-sell additional products and services.
• Manage contract renewals and support commercial negotiations.
• Lead regular customer meetings and provide updates on services and actions.
• Collaborate with technical, pre-sales and wider commercial teams to develop solutions.
• Maintain accurate CRM records, opportunities, forecasts and account plans.

Skills

Account Management

Relationship Building

Stakeholder Management

Negotiation

Commercial Awareness

Organisational Skills

Self-Motivation

Tools

CRM Systems

Job description

Intec Select is seeking an Account Executive to manage a portfolio of existing customers in Sittingbourne, UK. The role focuses on building lasting relationships while driving renewals, upselling, and cross-selling to grow revenue.

You will collaborate with IT managers and senior stakeholders to identify value-driven technology solutions and ensure successful contract renewals and service delivery.