Strategic Supplier Operations Controller

DAF Trucks UK; Devizes; On-site; GBP 30,750 - 34,500; Full time

Benefits offered by this job

Quarterly bonus potential

22 days holiday, rising to 25

Employee Recognition programmes

In-house and technical development opportunities

Job summary

A leading vehicle manufacturer in the UK is seeking a Supplier Operations Controller to join their team in Devizes. The role involves ensuring fleet availability through excellent customer service and proactive management of Vehicle Off Road (VOR) issues. Candidates should ideally have experience in vehicle repair or fleet management, strong communication skills, and a proven track record of customer service. The position offers a competitive salary and various employee benefits, fostering a collaborative work environment.

Qualifications

• Experience in commercial vehicle or automotive sector preferred.
• Technical automotive skills appreciated, such as Service Advisor or Technician.
• Excellent customer service track record required.

Responsibilities

• Provide great customer service to maximize fleet availability.
• Manage uptime of customer fleet and liaise with dealer network.
• Mitigate downtime through proactive communication and process.

Skills

Experience of vehicle repair

Technical automotive experience

Outstanding customer service

Exceptional communication skills

IT literacy

Troubleshooting ability

Organised and resilient

Ability to work independently

Job description

A leading vehicle manufacturer in the UK is seeking a Supplier Operations Controller to join their team in Devizes. The role involves ensuring fleet availability through excellent customer service and proactive management of Vehicle Off Road (VOR) issues. Candidates should ideally have experience in vehicle repair or fleet management, strong communication skills, and a proven track record of customer service. The position offers a competitive salary and various employee benefits, fostering a collaborative work environment.