Strategic Sales Operations Coordinator

simpro; Leeds; On-site; GBP 32,000 - 45,000; Full time

Job summary

Simpro in Leeds is seeking a Sales Operations Analyst to ensure efficient processing of contracts and related orders. You will liaise with customers and internal teams to support cross-functional workflows from order intake to renewals.

The role requires at least 2 years in a similar position, strong organization and communication, and experience with Salesforce or similar CRM tools. You will handle amendments, data cleansing, and ensure accurate CRM records.

Qualifications

• 2+ years experience in a similar role.
• High degree of organisation and initiative.
• Ability to adapt to fluctuating priorities in a fast-paced environment.
• Exceptional communication skills.
• Experience with Salesforce or similar CRM tools.

Responsibilities

• Process and maintain customer orders and contract details in internal systems.
• Create and process order amendments.
• Manage enquiries and orders related to ownership transfers, data migrations, renewals.
• Coordinate with internal teams to resolve contract queries and disputes.
• Hand over customers to implementation, bookings and stock teams post-sale, including creating internal tasks and notes.
• Licence and billing audits, data cleansing and other ad hoc duties as needed by Finance or Revenue Operations.
• Check the financial health of new customers in line with CV levels.
• Maintain accurate and current customer records in the CRM.

Skills

Organisational skills

Attention to detail

Adaptability

Communication skills

Tools

Salesforce

Job description

Simpro in Leeds is seeking a Sales Operations Analyst to ensure efficient processing of contracts and related orders. You will liaise with customers and internal teams to support cross-functional workflows from order intake to renewals.

The role requires at least 2 years in a similar position, strong organization and communication, and experience with Salesforce or similar CRM tools. You will handle amendments, data cleansing, and ensure accurate CRM records.