Sales Operations Coordinator

Simpro Group; Leeds; Hybrid; GBP 28,000 - 38,000; Full time

Job summary

Simpro Group is seeking a Sales Operations Coordinator in Leeds to support contract administration, order processing, and cross-functional coordination. You will liaise with customers and internal teams to process amendments, transfers, renewals, and data migrations, ensuring accurate records in our CRM.

Ideal candidates have 2+ years in a similar role, strong organisational skills, excellent communication, and proficiency with Salesforce or similar CRM tools.

Qualifications

• 2+ years experience in a similar Sales/Operations role.
• Strong organisational skills and initiative with high attention to detail.
• Ability to adapt to changing priorities in a fast-paced environment.
• Excellent communication skills and stakeholder management.
• Proficient with Salesforce or other CRM tools.

Responsibilities

• Process, update, and maintain customer orders and contract details in internal systems.
• Facilitate order amendments and manage ownership transfers, data migrations and renewals.
• Handle inquiries and track related orders, including disputes and negotiations.
• Coordinate handover to implementation, bookings, stock teams, and create internal tasks.
• Support licence & billing audits, data cleansing, and other ad hoc duties.

Skills

Organisation

Attention to detail

Communication skills

Adaptability

Prioritisation

Cross-functional collaboration

Tools

Salesforce

Job description

## Sales Operations CoordinatorApply: Leeds Office: Full time: Posted Today: JR102222**Job Context**The Sales Operations Analyst ensures that the processes surrounding participation, variation, execution, compliance, and administration of contracts are carried out efficiently and effectively. They liaise with customers and internal stakeholders to facilitate and process orders, adjustments, amendments, payments, terminations, negotiations, and other generalised requests to support the cross-functional collaboration of the broader Simpro Group teams.**What You’ll Do*** Process, update, and maintain customer orders and contract details within internal systems in line with strict policy, procedure and compliance* Field, facilitate, create & process order amendments* Manage general enquiries & subsequent orders related to ownership transfers, data migrations, contract renegotiation & renewals* Work with other internal teams to manage and resolve contract queries, including disputes and negotiations.* Effectively manage the handover of customers to implementation, bookings and stock teams post-sale, including creating any internal jobs, work orders, follow-up tasks, or notes.* Other regular ad hoc duties (such as licence & billing audits, allowances, corrections, and data cleansing), as delegated by the Head of Department or other leaders from the Finance or Revenue Operations teams.* Responsible for checking the financial health of new customers in line with agreed CV levels.* Manage all incoming commercial enquiries, track interactions and maintain accurate and current customer records in the CRM.**What You’ll Bring*** 2+ years experience in a similar role* High degree of organisation and initiative and a sharp eye for detail* Demonstrated ability to adapt to fluctuating and changing priorities and procedures in a fast-paced and dynamic environment* Exceptional communication skills* Proficiency/experience with Salesforce or similar CRM tools**Our Core Values****We Are One Team****We Are Customer Centric** **We Are Growth Minded** **We Are Accountable** **We Celebrate Success**Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer.*Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.*