Strategic Regional Account Manager

DPD Group; Sheffield; On-site; GBP 23,000 - 39,000; Full time

Benefits offered by this job

Holiday trading

Enhanced maternity/paternity package

Life assurance 4x salary on joining

Vitality at Work

Free Parking on site

Retail discounts

Milestone days off

Eye tests reimbursement

Job summary

DPD Group is seeking a Regional Customer Relationship Manager to manage 75–100 portfolios, each generating £1–£5k per week. You will drive high-level sales, maintain multi-level relationships, and push value-driven revenue opportunities.

You’ll excel in proactive account management, client engagement, and pricing discussions, with travel and occasional overnight stays expected to support growth and retention across the region.

Qualifications

• Experience in managing customer accounts and relationships.
• Strong communication and influencing skills with customers.
• Good numeracy for pricing and cost analysis.

Responsibilities

• Develop account plans to grow revenue and margin.
• Build multi-level relationships with customer organisations.
• Identify new revenue opportunities within the portfolio.
• Visit customers and maintain regular monthly contact.
• Collaborate with regional managers on major opportunities.
• Resolve problems to support long-term retention.

Skills

Account management

Customer service

Communication

Pricing/numerical skills

Tools

Salesforce

Microsoft Office/Google Suite

Job description

DPD Group is seeking a Regional Customer Relationship Manager to manage 75–100 portfolios, each generating £1–£5k per week. You will drive high-level sales, maintain multi-level relationships, and push value-driven revenue opportunities.

You’ll excel in proactive account management, client engagement, and pricing discussions, with travel and occasional overnight stays expected to support growth and retention across the region.