Strategic Performance Partner (UK)

Maximus; United Kingdom; On-site; GBP 57,000 - 70,000; Full time

Job summary

Maximus UK is seeking a Performance Business Partner to bridge the Portfolio Performance Director and delivery teams. You will monitor contract performance, identify risks and enable continuous improvement through data and insight-driven interventions.

You will lead performance reviews, ensure visibility of key data, escalate unresolved issues and support mobilisation, transition or recovery planning, acting as a trusted advisor to operational leads and Portfolio Directors.

Qualifications

• Background in performance, contract delivery or service operations.
• Ability to interpret operational data and identify root causes.
• Experience facilitating performance reviews and recovery plans.
• Strong stakeholder management skills.

Responsibilities

• Support delivery of contractual KPIs and performance targets across the assigned portfolio.
• Monitor operational performance and lead regular performance reviews, surfacing emerging risks or underperformance.
• Collaborate with Insight and Operational teams to support deep dives and improvement initiatives.
• Ensure operational teams have visibility of key data and understand levers for performance improvement.
• Track agreed improvement actions and escalate unresolved issues.
• Support contract mobilisation, transition or recovery planning as required.
• Act as a critical friend and trusted advisor to operational leads and Portfolio Directors.

Skills

Performance mindset

Contract delivery

Service operations

Data interpretation

Stakeholder management

Job description

Maximus UK is seeking a Performance Business Partner to bridge the Portfolio Performance Director and delivery teams. You will monitor contract performance, identify risks and enable continuous improvement through data and insight-driven interventions.

You will lead performance reviews, ensure visibility of key data, escalate unresolved issues and support mobilisation, transition or recovery planning, acting as a trusted advisor to operational leads and Portfolio Directors.