Strategic Operations Change Lead

Archer; City of Edinburgh; On-site; GBP 65,000 - 90,000; Full time

Job summary

J.P. Morgan in Edinburgh seeks an Operations Change Manager - Associate to drive change across Operations, Technology and business partners, translating strategy into executable execution. You will manage readiness, risks, and stakeholder alignment throughout the change lifecycle, partnering across functions to deliver sustainable outcomes.

The role requires strong communication, governance understanding, and experience delivering complex change initiatives in regulated environments.

Qualifications

• Relevant experience in business-side program or project management within a financial institution or equivalent experience.
• Demonstrated experience delivering change across the full project lifecycle (initiation through implementation and stabilization).
• Proven ability to conduct operational impact assessments and translate requirements into executable plans
• Strong stakeholder management skills, with experience partnering across functions and levels, including senior leaders
• Ability to manage multiple workstreams and competing priorities while maintaining high attention to detail and delivery quality
• Strong written and verbal communication skills, including the ability to simplify complex topics for clear decision-making

Responsibilities

• Conduct Operations impact assessments for new initiatives, including capacity, operating model impacts, business impacts, and regulatory considerations
• Lead end-to-end delivery of change initiatives from initiation through implementation, ensuring milestones, plans, and delivery artifacts are created and maintained
• Coordinate operational readiness for new product or process implementations, ensuring procedures, controls, training, and support models are in place before go-live
• Identify, track, and manage risks, issues, and dependencies, escalating appropriately to protect delivery outcomes
• Partner with stakeholders across Operations and Technology to align scope, timelines, and ownership across workstreams
• Collaborate with Legal, Compliance, Risk, and Controls partners to identify, assess, and address risk and regulatory exposure in a timely manner
• Communicate progress clearly through updates, forums, and working sessions, tailoring messages for different audiences
• Contribute to team priorities and continuous improvement initiatives, supporting a strong, inclusive team culture

Skills

Stakeholder management

Change management

Project lifecycle

Governance & regulatory awareness

Education

Finance / Business degree

Tools

Jira

Confluence

Job description

J.P. Morgan in Edinburgh seeks an Operations Change Manager - Associate to drive change across Operations, Technology and business partners, translating strategy into executable execution. You will manage readiness, risks, and stakeholder alignment throughout the change lifecycle, partnering across functions to deliver sustainable outcomes.

The role requires strong communication, governance understanding, and experience delivering complex change initiatives in regulated environments.