Strategic Operations Associate – Securities Services

JPMorgan Chase; City Of London; On-site; GBP 65,000 - 90,000; Full time

Job summary

J.P. Morgan seeks an Associate in Securities Services Operations Business Management to partner with Operations leaders. You will blend strategic planning, coordinate delivery, and produce high‑quality reporting for senior leadership to monitor performance, risks, and progress against goals.

You will drive continuous improvement, streamline processes, and contribute to AI Book of Work and wider transformation initiatives within a collaborative team.

Qualifications

• Prior Business Management, COO, or Financial Management experience.
• Strong communication with all levels, including senior management.
• Thrives in a fast-paced, matrixed environment with shifting priorities.
• Inquisitive, enthusiastic, and diligent approach to work.

Responsibilities

• Organize complex information to enable senior management decision‑making.
• Maintain objectives and key results aligned to Securities Services Operations priorities.
• Craft and develop organizational communications for global townhalls and events.
• Develop materials for business reviews, showing metrics, financial performance, and results.
• Create ad‑hoc analyses and presentations for senior management.
• Drive cross‑line‑of‑business initiatives including AI Book of Work and transformation efforts.
• Contribute to continuous improvement by strengthening controls and transparency.

Skills

Business Management

Operations Leadership

Financial Management

Communication

Analytical Thinking

Education

University degree in Business, Finance, or Accounting

Tools

PowerPoint

Word

Excel

Outlook

SharePoint

Teams

Tableau

Alteryx Suite

Job description

J.P. Morgan seeks an Associate in Securities Services Operations Business Management to partner with Operations leaders. You will blend strategic planning, coordinate delivery, and produce high‑quality reporting for senior leadership to monitor performance, risks, and progress against goals.

You will drive continuous improvement, streamline processes, and contribute to AI Book of Work and wider transformation initiatives within a collaborative team.