Strategic National Key Account Manager

Forterra Building Products Ltd; Northampton; Remote; GBP 52,000 - 76,000; Full time

Job summary

Forterra Building Products Ltd is seeking a commercially focused Key Account Manager to own strategic relationships with major national housebuilders and construction clients.

You will shape account plans, drive growth, and lead negotiations, pricing and framework agreements across a national portfolio while collaborating with Finance, Technical, Design, Innovation, Sustainability and CX teams to deliver value and strong margins.

Qualifications

• Proven success managing and growing key customer accounts.
• Experience identifying new business opportunities and profitable growth.
• Strong commercial acumen with a track record of revenue and margin targets.
• Excellent relationship-building and stakeholder management skills.
• Ability to influence senior decision-makers.
• Strategic mindset with ability to develop long-term account plans.
• Strong negotiation and commercial decision-making capability.
• Highly organised with excellent attention to detail.
• Resilient, adaptable in a fast-paced commercial environment.
• Self-motivated, proactive and autonomous.
• Strong Microsoft Office skills.
• Full UK driving licence.

Responsibilities

• Own a portfolio of key builder accounts and develop strategic plans.
• Deliver revenue, margin and growth targets across your customer portfolio.
• Develop and implement strategic account plans aligned to Forterra's growth ambitions.
• Build trusted relationships with senior stakeholders across procurement, technical, commercial, construction and regional leadership teams.
• Drive profitable growth through pricing strategies, contract management and negotiations.
• Manage framework agreements, rebates and fixed-price contracts to maximise value.
• Identify new business opportunities through market intelligence and customer insight.
• Lead strategic account reviews to monitor performance and opportunities.
• Collaborate with Finance, Technical, Design, Innovation, Sustainability and CX teams.
• Gather customer forecasts and pipeline to support production planning and supply chain.
• Represent Forterra professionally at meetings and events nationwide.

Skills

Key account management

Business development

Relationship management

Strategic planning

Negotiation

Stakeholder management

Autonomous working

Driving licence

Education

Sales or business qualification

Tools

MS Office

Job description

Forterra Building Products Ltd is seeking a commercially focused Key Account Manager to own strategic relationships with major national housebuilders and construction clients.

You will shape account plans, drive growth, and lead negotiations, pricing and framework agreements across a national portfolio while collaborating with Finance, Technical, Design, Innovation, Sustainability and CX teams to deliver value and strong margins.