Strategic National Accounts Growth Executive

Liquidline; Ipswich; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual Leave & Bank Holidays

Bonus Scheme

Pension Scheme

Health Plan

Wellbeing Platform

Employee Assistance Programme

Company Conferences

Job summary

Liquidline is seeking a National Account Support Executive to assist the internal sales team and support Business Development Managers with key accounts across the lifecycle. You will maximise account potential, manage mobilisation, development and general support to ensure exceptional account management.

Join a fast-growing, family-owned business with a strong culture, great benefits, and opportunities for personal and professional growth within the UK market.

Qualifications

• Previous experience of working in a commercial, B2B environment.
• Ability to understand and interpret KPI's.
• Ability to understand a customers need and requirement, and use this to increase account growth.
• Clear written and verbal communication skills
• Responsive, with a strong desire to deliver exceptional customer service.
• Exceptional attention to detail, and accuracy.

Responsibilities

• Own and manage the account review process for the Business Development Manager, including managing the review process, flagging when the review is due, supporting the sales team with information for the review, creating presentations for account reviews, and attending reviews as needed.
• Provide the Business Development Managers with MI reporting, liaising with IT on dashboards.
• Support the Business Development Managers with creating and drafting a Tender Presentation.
• Lead on growth in equipment and consumables expansion with Key Accounts.
• Provide general support to the selected Key Accounts including portal enquiries, updating price lists and ad hoc information requests.
• Arrange design and branding of machines for clients with bespoke requirements.
• Request and manage PO requests from group clients for annual rental or maintenance contracts.

Skills

B2B experience

KPI interpretation

Customer needs analysis

Communication skills

Customer service orientation

Job description

Liquidline is seeking a National Account Support Executive to assist the internal sales team and support Business Development Managers with key accounts across the lifecycle. You will maximise account potential, manage mobilisation, development and general support to ensure exceptional account management.

Join a fast-growing, family-owned business with a strong culture, great benefits, and opportunities for personal and professional growth within the UK market.