Strategic MSP Service Architect & Designer

Natilik; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days annual leave

Flexible working policy

Private medical insurance

Job summary

A leading technology solutions provider in the UK is seeking a Managed Service Architect to guide clients through digital transformation. This role involves designing managed service solutions, collaborating with clients, and articulating the value of service designs. The successful candidate will have a strong understanding of ITIL in managed service environments and excellent communication skills, alongside numerous benefits including flexible working policies and private medical insurance.

Qualifications

• Proven experience as a Service Architect in a complex IT environment.
• Strong working knowledge of ITIL and managed service environments.
• Ability to capture client requirements clearly.

Responsibilities

• Collaborate with clients to design managed service solutions.
• Articulate business value of service designs in meetings.
• Develop operational support requirements for new technologies.

Skills

Relationship building

Excellent communication skills

Team player

Analytical skills

Negotiation skills

Education

ITIL v3/v4 Foundation

Tools

ServiceNow

JIRA

Job description

A leading technology solutions provider in the UK is seeking a Managed Service Architect to guide clients through digital transformation. This role involves designing managed service solutions, collaborating with clients, and articulating the value of service designs. The successful candidate will have a strong understanding of ITIL in managed service environments and excellent communication skills, alongside numerous benefits including flexible working policies and private medical insurance.