Strategic MSP Architect - Remote/Hybrid £85k-£100k

Client Server Limited; Preston; Hybrid; GBP 85,000 - 100,000; Full time

Benefits offered by this job

Pension

Hybrid working

Travel to client sites

Job summary

Client Server Limited in the Preston area is seeking a Managed Service Architect to shape and price our MSP offerings. You will own the service catalogue and define scope, SLAs and resourcing for complex, cloud-enabled managed services.

This role is mostly home-based with regular Preston office days and client site visits 3-4 days a month. You will analyse live service performance and costs to optimise pricing and margins and guide renewals and handovers into live service.

Qualifications

• Experience scoping, designing and costing IT managed services, ideally within an MSP.
• Ability to build bottom-up cost models, developing pricing to protect service margins.
• Experience owning or contributing to a managed service catalogue and lifecycles.
• Pre-sales experience including RFPs and tender responses, presenting service designs.

Responsibilities

• Own and develop the managed service catalogue, shaping new offerings and ensuring viability.
• Define service scope, operating models, SLAs and resourcing for complex managed services.
• Analyse live service performance and costs to refine pricing and margin; lead renewals.
• Act as the link between sales and delivery, overseeing handovers into live service.

Skills

Handled managed services cost models

Job description

Client Server Limited in the Preston area is seeking a Managed Service Architect to shape and price our MSP offerings. You will own the service catalogue and define scope, SLAs and resourcing for complex, cloud-enabled managed services.

This role is mostly home-based with regular Preston office days and client site visits 3-4 days a month. You will analyse live service performance and costs to optimise pricing and margins and guide renewals and handovers into live service.