Strategic MSP IT Account Manager – Hybrid

Flexicruit Ltd; Edenbridge; Hybrid; GBP 35,000 - 40,000; Full time

Benefits offered by this job

Hybrid working after probation

25 days annual leave

Bank Holidays

Job summary

Flexicruit Ltd invites applications for an MSP IT Account Manager role based in Edenbridge. The position offers a basic salary of £35,000–£40,000 per year and hybrid working after probation, with Monday to Friday 9am–5:30pm.

25 days of annual leave plus Bank Holidays are included. The role focuses on managing client relationships, identifying new business opportunities and delivering tailored technology solutions to support client growth, while collaborating with technical teams to ensure value

Qualifications

• 2+ years of experience in IT Sales, MSP sales or Technology Account Management.
• Proven ability to close deals and grow existing accounts.
• Sound knowledge of Microsoft operating systems and applications.
• Working knowledge of Sales and Marketing principles and techniques.
• Excellent presentation and negotiation skills.

Responsibilities

• Serving as the primary point of contact for assigned client accounts, ensuring technology solutions and managed services align with their business objectives.
• Building strong, long-term relationships as a trusted advisor to a range of stakeholders
• Identifying, upselling and cross-selling opportunities within existing accounts
• Gathering information and specifications and producing quotations for new and existing accounts and following up to progress the sale
• Coordinating with technical teams to ensure services are delivered as promised
• Conducting regular account reviews and identifying opportunities for service improvement
• Proactively addressing client concerns and escalating issues when necessary
• Renewing contracts and managing service agreement changes
• Working closely with the Help Desk, Engineers to deliver customer satisfaction

Skills

IT Sales

MSP Sales

Tech Account Mgmt

Job description

Flexicruit Ltd invites applications for an MSP IT Account Manager role based in Edenbridge. The position offers a basic salary of £35,000–£40,000 per year and hybrid working after probation, with Monday to Friday 9am–5:30pm.

25 days of annual leave plus Bank Holidays are included. The role focuses on managing client relationships, identifying new business opportunities and delivering tailored technology solutions to support client growth, while collaborating with technical teams to ensure value