Strategic Key Account Manager – Retail Analytics Growth

Johnson Controls; Metropolitan Borough of Solihull; Sur place; GBP 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Company pension scheme

25 days annual leave plus bank/public

Life assurance

Employee assistance programme

Ongoing training and development

Career progression opportunities

Wellbeing and discount programmes

Résumé du poste

ShopperTrak is seeking a proactive Key Account Manager to grow a select group of strategic retail accounts. You will build deep relationships with senior stakeholders, drive revenue and retention, and partner with cross-functional teams to expand footprint and wallet share.

You will lead negotiations, monitor performance, and deliver forecasts while staying ahead of retail trends in a global organisation.

Qualifications

• Proven experience in key/account management or strategic sales.
• Strong commercial acumen with renewals and growth experience.
• Excellent relationship-building and stakeholder management skills.

Responsabilités

• Manage a portfolio of strategic ShopperTrak customer accounts.
• Build and maintain relationships with senior decision-makers.
• Develop and execute account growth plans aligned to objectives.
• Drive retention by ensuring customers realise value from ShopperTrak solutions.
• Identify opportunities to expand accounts with additional products/services.
• Lead commercial discussions, renewals and contract negotiations.
• Collaborate with sales, operations, customer success and technical teams.

Connaissances

Key Account Management

Relationship building

Negotiation

Strategic selling

Stakeholder management

Communication

Travel readiness

Outils

CRM systems

Description du poste

ShopperTrak is seeking a proactive Key Account Manager to grow a select group of strategic retail accounts. You will build deep relationships with senior stakeholders, drive revenue and retention, and partner with cross-functional teams to expand footprint and wallet share.

You will lead negotiations, monitor performance, and deliver forecasts while staying ahead of retail trends in a global organisation.