Senior Key Account Manager

Zachary Daniels; Greater London; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

Zachary Daniels in London is seeking an experienced Senior Key Account Manager to manage a portfolio of major national high street retailers. You will develop customer strategies, joint business plans and drive growth across the account.

The role requires strong commercial acumen, excellent negotiation and forecasting skills, and the ability to influence senior stakeholders. This is a hybrid London-based position offering £70,000-£80,000 plus a competitive package.

Qualifications

• Significant account management experience within retail, consumer goods or a related branded environment.
• A strong track record of managing major national or high street retail accounts.
• Excellent commercial judgment and negotiation skills.
• Experience creating and delivering strategic customer plans.
• Strong analytical, forecasting and financial management capabilities.
• The confidence to influence senior stakeholders internally and externally.
• A collaborative, proactive and results-focused approach.
• The ability to succeed in a fast-moving, branded environment.

Responsibilities

• Lead and develop relationships with key high street retail partners
• Create and deliver customer strategies, joint business plans and annual account plans
• Take ownership of sales, revenue, profitability and overall account performance
• Identify opportunities to increase distribution, visibility and market share
• Lead commercial negotiations and agree mutually beneficial trading terms
• Work closely with marketing, finance, supply chain and other internal teams
• Use customer, category and market insights to inform commercial decisions
• Monitor performance, produce accurate forecasts and manage budgets effectively
• Represent the business confidently in senior level customer meetings

Skills

Key account management

Retail experience

Strategic planning

Commercial negotiation

Forecasting & analytics

Stakeholder influence

Collaborative mindset

Branded environment

Job description

We are seeking an experienced Senior Key Account Manager to join a leading organisation within the consumer retail sector.

This is an exciting opportunity for a commercially driven Senior Key Account Manager to take responsibility for a portfolio of major high street retail accounts. You will build strategic customer partnerships, identify commercial opportunities and deliver sustainable growth within a fast paced, branded environment.

The role

As Senior Key Account Manager, you will:

• Lead and develop relationships with key high street retail partners
• Create and deliver customer strategies, joint business plans and annual account plans
• Take ownership of sales, revenue, profitability and overall account performance
• Identify opportunities to increase distribution, visibility and market share
• Lead commercial negotiations and agree mutually beneficial trading terms
• Work closely with marketing, finance, supply chain and other internal teams
• Use customer, category and market insights to inform commercial decisions
• Monitor performance, produce accurate forecasts and manage budgets effectively
• Represent the business confidently in senior level customer meetings

About you

The ideal Senior Key Account Manager will have:

• Significant account management experience within retail, consumer goods or a related branded environment
• A strong track record of managing major national or high street retail accounts
• Excellent commercial judgment and negotiation skills
• Experience creating and delivering strategic customer plans
• Strong analytical, forecasting and financial management capabilities
• The confidence to influence senior stakeholders internally and externally
• A collaborative, proactive and results-focused approach
• The ability to succeed in a fast-moving, branded environment

The opportunity

This Senior Key Account Manager position offers the opportunity to join an established organisation and play an important role in developing its relationships with some of the UK's leading high street retailers.

The role is London based with a hybrid working arrangement and offers a salary of £70,000-£80,000 plus a competitive package.