Strategic Key Account Manager | Maritime Tech (Remote)

Kaiko Systems GmbH; Greater London; Remote; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Feedback culture

Direct impact

UniSea Group backing

Team events

Job summary

Kaiko Systems GmbH, Berlin-based, seeks a Key Account Manager to own live accounts, maintain relationships through the year, and ensure the product is used across the fleet. You will understand fleet operations to add value and drive ongoing adoption in a fast-growing maritime tech environment.

Responsibilities include managing a portfolio, conducting business reviews with clients, maintaining accurate account records, and expanding engagements with coordination from the Account Executive.

Qualifications

• 2+ years in account management, customer success, or similar role.

Responsibilities

• Own a portfolio of live accounts and be the primary contact for each customer.
• Run business reviews with customers, show value and drive decisions.
• Keep account records up to date: status, ARR, stakeholders, risks.
• Grow accounts by identifying fleet or product expansion opportunities and coordinating with the Account Executive.

Skills

Account management

Renewals

Upsell

Data-driven

Cross-functional

Tools

CRM software

Job description

Kaiko Systems GmbH, Berlin-based, seeks a Key Account Manager to own live accounts, maintain relationships through the year, and ensure the product is used across the fleet. You will understand fleet operations to add value and drive ongoing adoption in a fast-growing maritime tech environment.

Responsibilities include managing a portfolio, conducting business reviews with clients, maintaining accurate account records, and expanding engagements with coordination from the Account Executive.