Strategic Key Account Manager - Maritime Tech & Growth

OneOcean Group; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

OneOcean Group is seeking a Key Account Manager in London to strengthen strategic client relationships and drive revenue growth across key accounts within the maritime technology sector.

You will manage customer engagements, lead renewal negotiations, and identify upsell opportunities while collaborating with cross-functional teams to deliver value. Fluency in English and French is required.

Qualifications

• Bachelor’s degree in business, Marketing, or a related field (MBA preferred).
• Experience in maritime technology.
• Professional level French speaker.
• Professional certifications in customer success, account management, or sales are a plus.
• Extensive experience in account management, customer success, or related roles within technology, SaaS, or service industries.
• Knowledge of the maritime industry and crewing, training, or QHSE departments.
• Proven track record of managing high-value client accounts and driving revenue growth.
• Strong leadership, team management and cross-functional collaboration.
• Expertise in client relationship management and developing long-term client partnerships.
• Ability to analyse client data and develop strategic account plans.
• Strong presentation and public speaking skills.
• Ability and willingness to travel (domestic and international).

Responsibilities

• Participate in regular check-ins and business reviews to maintain relationships.
• Develop org charts and stakeholder engagement plans with the CEM.
• Attend CEM-led C-Level engagements to align on strategic objectives.
• Qualify decision-making processes, criteria, and events to drive deals forward.
• Assess pain points and business impact to position right solutions.
• Drive upsell and cross-sell opportunities within key accounts.
• Support renewals and contract negotiations to maximize lifetime value.
• Work with sales to demonstrate product value and develop ROI proposals.
• Own quote preparation, pricing discussions, and deal negotiations with sales counterparts.
• Collaborate with Rev Ops and Deal Desk for contract reviews and approvals.
• Aim for revenue growth and high renewal/retention rates.

Skills

Account management

Maritime technology experience

French language proficiency

Sales and negotiation

Customer success

Education

Bachelor’s degree in business, Marketing, or related field

MBA preferred

Job description

OneOcean Group is seeking a Key Account Manager in London to strengthen strategic client relationships and drive revenue growth across key accounts within the maritime technology sector.

You will manage customer engagements, lead renewal negotiations, and identify upsell opportunities while collaborating with cross-functional teams to deliver value. Fluency in English and French is required.