Strategic Key Account Leader for Major Corporate Clients

Cartisian Recruitment; Warrington; In loco; GBP 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Cartisian Recruitment in Warrington is seeking a Senior Key Account Manager to oversee a portfolio of major corporate clients across the UK, acting as the principal contact for high-value accounts and maintaining superior service standards.

You will collaborate with the Head of Client Services and internal teams to develop strategic account plans, monitor performance, and identify opportunities to expand existing relationships while delivering long-term commercial value.

Competenze

• Experience managing and retaining high-value B2B accounts.
• Ability to deal with senior client stakeholders and lead meetings at director level.
• Strong commercial awareness and ability to identify opportunities to grow existing relationships.

Mansioni

• Manage and develop relationships with a portfolio of major corporate clients, acting as their principal point of contact.
• Build relationships with senior stakeholders, including operational management, directors and executive-level decision-makers.
• Develop account plans to support client retention, service improvement and long-term commercial relationships.
• Review account performance, analysing operational data and presenting findings and recommendations to clients.
• Lead regular client meetings, performance reviews and discussions relating to service delivery and commercial objectives.
• Work with internal operational, legal, technical and commercial teams to ensure client requirements are understood and delivered.
• Take responsibility for resolving complex client issues, coordinating internal resources where necessary.
• Identify opportunities to expand existing accounts through additional services and improvements to current arrangements.
• Support the Head of Client Services with wider account management initiatives and improvements to the client experience.

Conoscenze

Senior Account Manager experience

Key Account Management

Client Relationship Management

Stakeholder Management

Commercial Awareness

Negotiation Skills

Cross-functional Collaboration

Communication Skills

Descrizione del lavoro

Cartisian Recruitment in Warrington is seeking a Senior Key Account Manager to oversee a portfolio of major corporate clients across the UK, acting as the principal contact for high-value accounts and maintaining superior service standards.

You will collaborate with the Head of Client Services and internal teams to develop strategic account plans, monitor performance, and identify opportunities to expand existing relationships while delivering long-term commercial value.