Senior Key Account Leader, Strategic Partnerships

Cartisian Recruitment; Warrington; Sur place; GBP 60 000 - 90 000; Plein temps

Résumé du poste

Cartisian Recruitment is seeking a Senior Key Account Manager to join our established and growing client services team. You will manage a portfolio of major corporate accounts across the UK, building relationships with senior decision-makers and ensuring clients receive a consistently high standard of service.

The role entails working with the Head of Client Services and internal departments to maintain client relationships, improve performance and identify opportunities for further account

Qualifications

• Experience managing high-value B2B accounts.
• Experience dealing with senior stakeholders and leading meetings at director level.
• Strong commercial awareness and ability to identify opportunities to develop existing client relationships.

Responsabilités

• Managing and developing relationships with a portfolio of major corporate clients, acting as their principal point of contact.
• Building relationships with senior stakeholders, including operational management, directors and executive-level decision-makers.
• Developing account plans to support client retention, service improvement and long-term commercial relationships.
• Reviewing account performance, analysing operational data and presenting findings and recommendations to clients.
• Leading regular client meetings, performance reviews and discussions relating to service delivery and commercial objectives.
• Working with internal operational, legal, technical and commercial teams to ensure client requirements are understood and delivered.
• Taking responsibility for resolving complex client issues, coordinating the appropriate internal resources where necessary.
• Identifying opportunities to expand existing accounts through additional services and improvements to current arrangements.
• Supporting the Head of Client Services with wider account management initiatives and improvements to the client experience.

Connaissances

Key account management

Client relationship management

Stakeholder management

Account planning

Commercial acumen

Presentation & meeting leadership

Description du poste

Cartisian Recruitment is seeking a Senior Key Account Manager to join our established and growing client services team. You will manage a portfolio of major corporate accounts across the UK, building relationships with senior decision-makers and ensuring clients receive a consistently high standard of service.

The role entails working with the Head of Client Services and internal departments to maintain client relationships, improve performance and identify opportunities for further account