Strategic IT Account Manager - System Integrators

Westcoast Ltd; Theale; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

25 days holiday

Employee referral bonuses

Wellbeing services

Community & social events

Discounts

Job summary

Westcoast Ltd in the UK is seeking a dynamic Sales Account Manager to manage opportunities from your assigned account base within our System Integrators business, responding to quote requests to grow revenue and lines per quote. You will work with Vendors (HPI, Lenovo, Dell) to support Enterprise accounts as required.

You will build strong account knowledge to drive revenue and profit, flag opportunities to specialist teams, and improve customer processes in collaboration with Sales Operations.

Qualifications

• Previous experience in a sales or high-volume administration/customer service environment.
• Knowledge or a keen interest in IT or technology would be beneficial.
• A proactive approach to account management.
• A high level of organisational skills and excellent attention to detail.
• An excellent communicator and relationship builder.
• Ability to adapt to changing situations with confidence and professionalism.
• Entrepreneurial and ambitious, with the drive to exceed targets.
• Embraces collaboration and celebrates success.
• A willingness to learn and motivation to continuously develop your industry knowledge.

Responsibilities

• Build professional, strategic and productive business relationships with account base via email and telephone.
• Respond to all quote requests from your account base, identifying opportunities to increase lines per quote and overall revenue and profit.
• Manage customer expectations around pricing, stock availability and lead times.
• Manage the roll out of bill and hold agreements across your account base.
• Work with the Outbound Sales Account Managers and specialist teams in the business to capitalise on significant opportunities uncovered within your accounts.
• Work with the Sales Operations teams to improve customer inefficiencies and overall business processes.
• Work productively with the Sales Support team.
• Work closely with Finance and Customer Services to resolve issues and queries.
• Provide cover as needed for Internal Sales Account Managers absence and holiday.
• Keeping up to date and informed on all new products, services, and sales tools.

Skills

Account management

Sales experience

High-volume administration

Customer service

IT knowledge

Proactive

Organizational skills

Communication

Relationship building

Target-driven

Job description

Westcoast Ltd in the UK is seeking a dynamic Sales Account Manager to manage opportunities from your assigned account base within our System Integrators business, responding to quote requests to grow revenue and lines per quote. You will work with Vendors (HPI, Lenovo, Dell) to support Enterprise accounts as required.

You will build strong account knowledge to drive revenue and profit, flag opportunities to specialist teams, and improve customer processes in collaboration with Sales Operations.