Account Manager

Confidential; Thatcham; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Confidential is seeking an experienced Account Manager to manage and grow an existing portfolio of managed IT services clients in Maidenhead with hybrid working and some client site travel.

You will lead QBRs, develop IT roadmaps with senior stakeholders, and identify opportunities across Cloud, M365, Cybersecurity and Managed Services to drive revenue growth. Strong relationship skills and a proven MSP track record are essential.

Qualifications

• Proven B2B account management experience within an MSP/IT services environment.
• Strong track record of growing existing accounts and achieving commercial targets.
• Experience conducting QBRs and managing client relationships.
• Good understanding of IT managed services, cloud and cybersecurity solutions.
• Excellent communication, negotiation and relationship-building skills.

Responsibilities

• Manage and develop an existing portfolio of managed IT services clients.
• Build strong relationships with senior stakeholders and decision-makers.
• Lead Quarterly Business Reviews (QBRs) and strategic client meetings.
• Identify opportunities across Cloud, Microsoft 365, Cybersecurity and Managed Services.
• Work with technical teams to develop IT Roadmaps and solutions.
• Manage contract renewals, client retention and account growth.

Skills

Account management

Business development

Client relationships

Negotiation

QBRs

Job description

Account Manager IT Managed Services

Maidenhead (Hybrid + Client Travel) 40,000- 45,000 basic 80,000- 90,000 OTE

I'm working with an established Managed IT Services provider looking for an experienced Commercial Account Manager to manage and grow an existing portfolio of clients.

This is a fantastic opportunity for someone with a strong background in IT account management who enjoys building long-term client relationships, identifying opportunities and driving revenue growth.

Key Responsibilities

• Manage and develop an existing portfolio of managed IT services clients.
• Build strong relationships with senior stakeholders and decision-makers.
• Lead Quarterly Business Reviews (QBRs) and strategic client meetings.
• Identify opportunities across Cloud, Microsoft 365, Cybersecurity and Managed Services.
• Work with technical teams to develop IT Roadmaps and solutions.
• Manage contract renewals, client retention and account growth.

What We're Looking For

• Proven B2 B account management experience within an MSP, IT services or technology environment.
• Strong track record of growing existing accounts and achieving commercial targets.
• Experience conducting QBRs and managing client relationships.
• Good understanding of IT managed services, cloud and cybersecurity solutions.
• Excellent communication, negotiation and relationship-building skills.

Excellent earning potential with double OTE ( 80k- 90k).

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.