Strategic IT Account Director — Grow Key Client Partnerships

Robertson Sumner Ltd; England; On-site; GBP 75,000 - 110,000; Full time

Job summary

Robertson Sumner Ltd in the United Kingdom seeks a strategic IT Account Director to own key client relationships and drive growth across territory accounts. You will work cross-functionally with sales support and other departments to deliver high-value service and ensure customer success.

The role focuses on expanding existing clients, winning new business, and crafting robust plans for key accounts while collaborating with vendors and partners to drive outcomes.

Qualifications

• Proven IT Account Management or Territory Sales experience.
• Track record of success and results.
• Strong relationship-building with focus on outcomes.
• Ability to grasp complex business challenges and offer solutions.
• Independent and proactive team player.

Responsibilities

• Regularly engage with customers to understand needs.
• Build deep understanding of customer landscape and industry frameworks.
• Collaborate with Sales Support to deliver excellent client service.
• Coordinate with departments to ensure seamless operations.
• Champion customer needs internally at all levels.
• Develop new business relationships using industry contacts.
• Lead onboarding of new clients and support pitches.

Skills

IT Account Management

Territory Sales

Client Relationship

Strategic Selling

Cross-functional Collaboration

Tools

CRM software

Job description

Robertson Sumner Ltd in the United Kingdom seeks a strategic IT Account Director to own key client relationships and drive growth across territory accounts. You will work cross-functionally with sales support and other departments to deliver high-value service and ensure customer success.

The role focuses on expanding existing clients, winning new business, and crafting robust plans for key accounts while collaborating with vendors and partners to drive outcomes.