Strategic Internal Account Manager – Procurement

Planet Recruitment; Witney; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

Planet Recruitment is seeking a highly organised Internal Account Manager to join our procurement team in Witney (hybrid). You will own the full lifecycle of internal sales and procurement, from quotes to renewals, ensuring accurate quotations and timely updates for schools, consultants, suppliers and internal teams.

The role emphasizes building strong relationships, handling multiple priorities, and delivering excellent customer service with accuracy.

Qualifications

• Previous experience in internal sales, account management, purchasing, procurement or customer service.
• Strong administration and organisational skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• High level of accuracy and attention to detail.
• Good IT skills including CRM and business systems.

Responsibilities

• Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment.
• Prepare accurate and competitive quotations within agreed service levels.
• Build and maintain strong relationships with schools, consultants, suppliers and internal stakeholders.
• Convert approved quotations into sales orders and issue relevant contractual documentation.
• Place and manage orders for hardware, software, licensing and project-related equipment.
• Coordinate with project teams to ensure products are delivered in line with installation and project schedules.
• Manage software, licensing, broadband and hardware warranty renewals.
• Act as a first point of contact for customer and consultant enquiries.
• Liaise with suppliers to obtain pricing, product information, availability and lead times.
• Support warranty claims, invoice queries and supplier certification requirements.
• Maintain accurate and up-to-date records across CRM, finance and business systems.
• Identify opportunities to improve processes, customer experience and internal efficiency.

Skills

Internal sales experience

Account management

Administration

Communication skills

Prioritisation

Attention to detail

CRM proficiency

Team collaboration

Independent work

Tools

CRM software

Business systems

Job description

Planet Recruitment is seeking a highly organised Internal Account Manager to join our procurement team in Witney (hybrid). You will own the full lifecycle of internal sales and procurement, from quotes to renewals, ensuring accurate quotations and timely updates for schools, consultants, suppliers and internal teams.

The role emphasizes building strong relationships, handling multiple priorities, and delivering excellent customer service with accuracy.