Strategic Global Accounts Leader

Linnworks; Greater London, Chichester; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Remote & flexible working

Hybrid options in London or Chichester

Laptop & home office budget

Private Medical Insurance

Group Life Insurance

Headspace wellbeing

25 days holiday

Training & development

Job summary

Linnworks is seeking an experienced Global Account Manager to join its EMEA Sales Team. You will own relationships with Linnworks’ most strategic clients and drive revenue growth, retention, and long-term value across your portfolio.

This role requires sharp commercial judgement and an executive-level consultative approach. You’ll act as a trusted advisor to senior client leadership, shape account strategies, and lead cross‑functional collaboration to deliver measurable outcomes.

Qualifications

• 5+ years of experience in Account Management or Sales within a SaaS or technology company.
• Proven track record of exceeding targets and growing large, complex accounts.
• Strong commercial and negotiation skills with multi-stakeholder renewals.
• Excellent communication and relationship management capable of influencing executives.
• Proficiency in CRM tools and data-driven account planning.
• Bachelor's degree or equivalent in a relevant field.

Responsibilities

• Own and manage relationships with key accounts at senior and executive level.
• Achieve or exceed monthly, quarterly, and annual targets.
• Develop understanding of client objectives and success metrics to anticipate needs.
• Drive retention, upsell, and expansion across the portfolio.
• Lead complex negotiations and renewals with senior stakeholders.
• Develop multi-year account plans and growth roadmaps.
• Collaborate with Product, Marketing, and Customer Success to align delivery.

Skills

Account Management

SaaS sales

Executive relationship management

CRM & data-driven planning

Negotiation

Education

Bachelor's degree or equivalent

Tools

Salesforce

HubSpot

Job description

Linnworks is seeking an experienced Global Account Manager to join its EMEA Sales Team. You will own relationships with Linnworks’ most strategic clients and drive revenue growth, retention, and long-term value across your portfolio.

This role requires sharp commercial judgement and an executive-level consultative approach. You’ll act as a trusted advisor to senior client leadership, shape account strategies, and lead cross‑functional collaboration to deliver measurable outcomes.