Inbound BDR

Linnworks; Greater London; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Remote & flexible working

Laptop & home office budget £500

Private Medical Insurance

Mental well-being support (Headspace)

25 days holiday + bank holidays

Job summary

Linnworks, a fast-growing ecommerce automation leader, is seeking an Inbound BDR in the UK. You’ll be the first point of contact for inbound leads, qualify opportunities and book meetings for our Account Executives, using AI to work faster and smarter than a traditional SDR.

This entry‑level role includes structured training, weekly coaching and a clear career path, with hybrid options in London or Chichester and the right to work in the UK.

Qualifications

• 0–2 years in sales, customer-facing or target-driven roles. Graduates and career changers welcome.
• Evidence of hitting or beating targets in sales, sports, hospitality, retail, recruitment or elsewhere.
• Familiarity with CRMs and sales engagement tools is helpful but not required.
• Bonus: familiarity with ecommerce platforms (Shopify, BigCommerce, Amazon) or experience selling to ecommerce brands.

Responsibilities

• Respond quickly to inbound leads by phone, email and chat to convert conversations into meetings.
• Qualify with discovery questions and map ICP, channels and timeline.
• Book qualified meetings for Account Executives with clear context to start strong.
• Use AI daily to research accounts and prospects, draft outreach and tailor messages.
• Keep CRM accurate and help Marketing with feedback on lead quality and messaging.

Skills

Inbound sales

CRM familiarity

Communication

Target-driven

Tools

Salesforce

Outreach

Salesloft

Apollo

Job description

Linnworks is a fast-growing, international SaaS scale-up, selling to ecommerce brands and retailers across the UK, Europe and North America. Our BDR team is the front door to our pipeline, and as an Inbound BDR you'll be the first person our inbound leads speak to.

Every demo request, content download and pricing enquiry lands with you. What you do in the first few minutes decides whether it becomes pipeline. You'll qualify leads, personalise every conversation and book meetings for our Account Executives, using AI to work faster and smarter than a traditional SDR.

The Inbound BDR position is an entry-level role built for people who want a career in sales. You'll get structured training, weekly coaching and a clear career path.

This role is based in the UK and open to candidates living in the London or Chichester area. You must have the right to work in the UK, as we’re unable to offer visa sponsorship now or in the future.

Responsibilities:

Respond Fast and Convert

Speed wins on inbound. You'll own the first conversation and make it count.

• Speed-to-Lead: Respond to inbound leads within minutes by phone, email and chat.
• Qualify with Purpose: Use discovery questions to understand a prospect's channels, stack, challenges and timeline, and qualify against our ICP.
• Book Great Meetings: Book qualified meetings and hand them to AEs with clear, useful context so the first call starts strong.

Make AI Part of How You Work

You'll be trained to use AI every day, not as a shortcut but as a way to have better conversations.

• Research Faster: Use AI to research accounts and prospects before you reach out.
• Personalise at Pace: Draft outreach and follow-ups with AI, then make them sound like you.
• Capture and Share: Summarise calls, build and refine prompts, and share what's working with the team.

Grow the Pipeline Beyond the Inbox

When you're not on calls, you'll create more opportunities from the leads we already have.

• Multi-Thread: Find and engage other decision-makers in inbound accounts.
• Find New Accounts: Research lookalike accounts and warm leads that haven't converted yet.
• Re-Engage: Follow up on aged and closed-lost leads where timing has changed.

Good habits are what separate good BDRs from great ones.

• Keep the CRM Clean: Log every activity and keep data accurate in Salesforce.
• Own Your Numbers: Hit weekly targets for conversations, meetings booked and meeting-to-opportunity conversion.
• Close the Loop: Give Marketing feedback on lead quality, messaging and what prospects are asking about.

Your Team

You'll join a mixed inbound and outbound BDR team across the UK and US, reporting to the BDR Manager and working closely with Account Executives, Marketing and RevOps.

What Success Looks Like

• First 30 Days: You know our product, ICP and tools. You've shadowed calls, completed onboarding and started handling live leads with support.
• By 90 Days: You're fully ramped, responding to leads within minutes, hitting weekly targets and using AI confidently in your workflow.
• By 12 Months: You're a consistent top performer and your on your path to a flourishing career in Sales.

You'll be measured on qualified meetings booked, meeting-to-opportunity conversion, speed-to-lead, activity quality and CRM hygiene.

The Reality of the Role

To be transparent, this role isn't for everyone.

• The Pace: Inbound moves fast. Leads need answers in minutes, not hours.
• The Feedback: You'll get regular call reviews and direct coaching, so you'll need to be open to it and act on it.
• The Rejection: Not every lead is a fit, and not every call goes well. Resilience matters.

What you'll bring to the role:

Experience

• 0–2 years in sales, customer-facing or target-driven roles. Graduates and career changers are welcome.
• Evidence of hitting or beating targets, whether in sales, sports clubs, hospitality, retail, recruitment or elsewhere.
• Some familiarity with CRMs and sales engagement tools (Outreach, Salesloft, Apollo or similar) is helpful but not required.
• Bonus: familiarity with ecommerce platforms (Shopify, BigCommerce, Amazon) or experience selling to ecommerce brands.

Skills & Attributes

• AI-Savvy: You already use tools like ChatGPT, Claude or AI sales platforms day to day, and you can show how.
• Curious: You ask good questions, listen properly and want to understand the customer's world.
• Coachable: You seek out feedback and improve quickly.
• Driven: You're motivated by targets and want to build a career in sales.
• Clear Communicator: You write and speak clearly, warmly and concisely.
• Organised: You can manage a busy queue of leads without letting anything slip.

Heads up: our application emails sometimes land in spam, so please check your junk folder.

Why us?

• Remote & flexible working – with hybrid options in London or Chichester
• Fantastic team culture based on trust and belonging.
• Laptop & home office budget – £500 to set up your ideal workspace.
• Private Medical Insurance with Aviva, including Dental & Optical.
• Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.
• EAP confidential benefit – 24/7 access to compassionate guidance & expert advice
• 25 days holiday + bank holidays
• Training, support, and personal development

About us

As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands. Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people.

Life at Linnworks:

Linnworks is proud to be an Equal Opportunity Employer (EoE). We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.