Strategic Enterprise SDR - EMEA, Multichannel & AI Tools

Shopify; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Job summary

Shopify is building a more strategic SDR motion across its EMEA Enterprise segment. You’ll research accounts, map buying groups, and craft personalised outreach across email, phone, LinkedIn, events, gifting, and partner motions.

You’ll collaborate with Account Executives and Marketing to create qualified pipeline while maintaining a strong prospect experience and avoiding overlap. Expect depth, bigger buying groups, and cross-functional teamwork.

Qualifications

• Proficiency in English is required; native or bilingual Italian and either Spanish or French.
• Relationship builder motivated by creating and advancing real opportunities.
• Strong business curiosity and the ability to quickly understand a prospect’s situation.
• Excellent written communication and confidence engaging prospects by phone.
• Strong fluency with AI tooling.
• Sound judgment around account prioritisation, personalisation, and stakeholder strategy.
• Ruthless time management and the ability to operate through ambiguity.
• A collaborative approach to working with AEs and cross-functional partners.
• Comfort using data and performance signals to improve your approach.
• Shopify product knowledge or the ability to build it quickly across our platform, Shop Pay, POS, and B2B capabilities.

Responsibilities

• Build account-level hypotheses using business, technology, engagement, and relationship signals.
• Map and validate multiple stakeholders across ecommerce, digital, payments, finance, retail operations, IT, and executive leadership.
• Create thoughtful, highly personalised multichannel outreach.
• Activate plays & campaigns across priority prospects, engaged accounts, and relevant closed-lost opportunities.
• Run early qualification to understand fit, priorities, stakeholders, timing, and the decision process.
• Deliver clear, actionable handoffs that prepare the AE to advance the opportunity.
• Coordinate closely with account teams before outreach to prevent duplication or account fatigue.
• Test new approaches- including events, gifting, partner content, and account-specific assets- and share what the market is telling us.
• Maintain accurate CRM data and measure success through qualified pipeline, opportunity progression, reactivation, and conversion quality.

Skills

English proficiency

Italian language

Spanish/French language

Relationship building

Written communication

CRM discipline

Collaboration

AI tooling fluency

Time management

Job description

Shopify is building a more strategic SDR motion across its EMEA Enterprise segment. You’ll research accounts, map buying groups, and craft personalised outreach across email, phone, LinkedIn, events, gifting, and partner motions.

You’ll collaborate with Account Executives and Marketing to create qualified pipeline while maintaining a strong prospect experience and avoiding overlap. Expect depth, bigger buying groups, and cross-functional teamwork.