Strategic Enterprise Renewals Lead — Cloud & AI Platform

Flosum; United Kingdom; On-site; GBP 120,000 - 180,000; Full time

Job summary

Flosum in the United Kingdom seeks an experienced Enterprise Account Manager to own a book of strategic customers and protect recurring revenue. You will spend time with executives, not support tickets, and drive renewal and expansion.

You will build relationships with CIOs, CTOs, VPs of Engineering, and Salesforce platform leads, identifying at-risk renewals and coordinating with product, engineering, and customer success to secure multi-year terms.

Qualifications

• 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company.
• Carried a significant book of business (ideally $5M+ ARR) with accounts above $250K.
• Sold or renewed complex IT solutions (DevOps, data protection, security, infrastructure, or developer platforms).
• Track record of saving at-risk renewals by engaging executives with measurable results.
• Commercially strong: negotiates multi-year terms and handles price/value discussions.

Responsibilities

• Own renewals across your book and protect every dollar of recurring revenue.
• Build relationships with CIOs, CTOs, VPs of Engineering, and Salesforce leads; reach beyond your champion.
• Identify and mitigate risk early; create a save plan and execute with urgency.
• Move customers to cloud-native platform and articulate the business case.
• Defend accounts against competitors and new enterprise architectures.
• Pull in product, support, engineering, and customer success to meet customer needs.
• Find expansion opportunities and pass them to the sales team with a clear plan.
• Maintain discipline with accurate forecasts and clean renewal pipeline in Salesforce.

Skills

Enterprise sales

Renewals

Executive engagement

Forecasting

Negotiation

Sales cycles

Salesforce

Tools

Salesforce

Job description

Flosum in the United Kingdom seeks an experienced Enterprise Account Manager to own a book of strategic customers and protect recurring revenue. You will spend time with executives, not support tickets, and drive renewal and expansion.

You will build relationships with CIOs, CTOs, VPs of Engineering, and Salesforce platform leads, identifying at-risk renewals and coordinating with product, engineering, and customer success to secure multi-year terms.