Enterprise Account Manager — Salesforce DevOps Growth

Flosum; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Flosum, a Salesforce-native DevOps platform company, seeks an Account Manager to own and grow a portfolio of enterprise accounts. You will renew, expand, and drive long-term success by partnering with Sales, Customer Success, and Product to deliver measurable platform impact.

You will build relationships with executives and stakeholders, drive renewals and upsell opportunities, and translate platform data into strategic insights for C-suite decision-makers.

Qualifications

• 6+ years in Account Management, Sales, or a quota-carrying role in B2B SaaS.
• Demonstrated track record of meeting/grr, nrr, upsell, renewals on enterprise accounts ($100K+ ACV).
• Strong executive presence—comfortable with VP and C-level discussions.

Responsibilities

• Own a portfolio of enterprise accounts; manage post-sale lifecycle including renewals and expansions.
• Build multi-threaded relationships with economic buyers, executives, and champions.
• Identify upsell opportunities and drive net revenue retention above 120%.
• Lead executive reviews and translate platform data into business insights for stakeholders.
• Forecast renewal and expansion revenue in Salesforce monthly and quarterly.
• Collaborate with Customer Success to ensure product adoption and value delivery.

Skills

Account Management

Enterprise Sales

Renewals & Upsell

Cross-functional Collaboration

Contract Negotiation

Sales Forecasting

CRM (Salesforce)

Education

Bachelor's degree

Tools

Salesforce

Job description

Flosum, a Salesforce-native DevOps platform company, seeks an Account Manager to own and grow a portfolio of enterprise accounts. You will renew, expand, and drive long-term success by partnering with Sales, Customer Success, and Product to deliver measurable platform impact.

You will build relationships with executives and stakeholders, drive renewals and upsell opportunities, and translate platform data into strategic insights for C-suite decision-makers.