Strategic Enterprise Account Growth Manager

Ryan Companies US, Inc.; Salford; In loco; GBP 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Compensation and Benefits

Business Connectivity Reimbursement (2

Gym Membership or Equipment Reimburse

LinkedIn Learning Subscription

Flexible Work Environment

Tuition Reimbursement After One Year

Accelerated Career Path

Award-Winning Culture & Community Outr

Descrizione del lavoro

Ryan Companies US, Inc. is seeking an Account Manager to grow enterprise relationships, acting as a trusted single point of contact and ensuring customers receive a consistently high standard of service.

The role focuses on retention, commercial growth, account development and successful delivery of solutions; you will collaborate with internal teams to understand customer needs, resolve issues, plan engagements and drive renewals.

Competenze

• Experience in account management or a comparable customer-facing commercial role.
• Experience managing enterprise customers.
• Strong commercial awareness and understanding of customer value.
• Ability to build trusted relationships with stakeholders at different levels.
• Experience preparing for and leading customer meetings or business reviews.
• Excellent written and verbal communication skills.
• Ability to work across multiple internal teams.

Mansioni

• Manage a portfolio of enterprise customer accounts, developing strong relationships with key contacts.
• Act as the primary day-to-day contact for assigned customers.
• Develop an understanding of each customer’s priorities, challenges and objectives.
• Create and maintain account plans covering engagement, retention and growth.
• Identify opportunities to expand services or solutions.
• Support revenue, retention, margin and customer satisfaction targets.
• Prepare and deliver customer meetings, reviews, proposals and presentations.
• Coordinate internal teams to ensure requirements are understood and delivered.
• Monitor activity, risks and actions, escalating issues when required.
• Maintain CRM records and ensure accurate documentation.
• Collaborate across sales, operations, finance and delivery to resolve queries.
• Support contract renewals, negotiations and pricing discussions.
• Gather feedback and share insights to improve the business.
• Contribute to process improvements within account management.

Conoscenze

Account management

Relationship management

Sales

Commercial awareness

CRM systems

Client meetings

Cross-functional collaboration

Strumenti

CRM software

Microsoft Office

Descrizione del lavoro

Ryan Companies US, Inc. is seeking an Account Manager to grow enterprise relationships, acting as a trusted single point of contact and ensuring customers receive a consistently high standard of service.

The role focuses on retention, commercial growth, account development and successful delivery of solutions; you will collaborate with internal teams to understand customer needs, resolve issues, plan engagements and drive renewals.