Strategic Enterprise Account Growth Lead

Ryan LLC; Eccles; Presencial; GBP 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive compensation

Phone stipend

Internet stipend

Gym membership

Tuition reimbursement

LinkedIn Learning

Flexible work

Career progression

Culture & community

Resumo da oferta

Ryan LLC is seeking an Account Manager to manage and grow relationships with enterprise customers, acting as a trusted contact and ensuring customers receive a consistently high standard of service.

You will focus on customer retention, commercial growth, account development and the successful delivery of agreed solutions. Working as part of the Enterprise team, you will collaborate with internal stakeholders to understand customer needs, resolve issues and identify opportunities.

Responsabilidades

• Manage a portfolio of enterprise accounts and build lasting relationships.
• Serve as primary day-to-day contact for assigned customers.
• Understand customer priorities, challenges and commercial objectives.
• Create and maintain account plans for engagement, retention and growth.
• Identify opportunities to expand services and solutions.
• Support revenue, retention, margin and customer satisfaction targets.
• Prepare meetings, reviews, proposals and presentations.
• Coordinate internal teams to deliver customer requirements.
• Monitor activity, performance, risks, and follow up on actions.
• Maintain CRM records accurately.
• Collaborate with sales, operations, finance, delivery and support.
• Support contract renewals and pricing discussions.
• Gather feedback and share insights with the business.
• Contribute to process improvements.

Descrição da oferta de emprego

Ryan LLC is seeking an Account Manager to manage and grow relationships with enterprise customers, acting as a trusted contact and ensuring customers receive a consistently high standard of service.

You will focus on customer retention, commercial growth, account development and the successful delivery of agreed solutions. Working as part of the Enterprise team, you will collaborate with internal stakeholders to understand customer needs, resolve issues and identify opportunities.