Strategic Credit Control Leader — Hybrid, Growth & Impact

Michael Page; Caerphilly; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Annual bonus

Hybrid work

Pension scheme

Healthcare benefits

Professional development

Collaborative culture

Career progression

Job summary

Michael Page is partnering with a Caerphilly-based healthcare provider to recruit a Credit Control Manager. You will lead a collections team, driving cash flow improvements and process efficiencies while maintaining strong customer relationships.

The role focuses on developing collection strategies, overseeing debt reduction, and collaborating with senior finance stakeholders to support growth and working capital performance.

Qualifications

• Experience managing a Credit Control function.
• Strong leadership and people management skills.
• Proven ability to improve collections and reduce debtor days.
• Excellent communication and stakeholder management abilities.
• Highly analytical with strong reporting skills.
• Experience within a fast-paced environment.
• Strong systems knowledge (Excel and related tools).

Responsibilities

• Lead, coach and develop a team of Credit Controllers.
• Drive reduction in aged debt and improve cash collection performance.
• Monitor KPIs and produce management reports.
• Develop and implement collection strategies and credit policies.
• Manage escalated customer queries and payment disputes.
• Review customer credit limits and assess potential risks.
• Support forecasting and cash flow reporting.
• Build strong relationships with key customers and stakeholders.
• Identify and deliver process improvement initiatives.
• Ensure compliance with internal controls and procedures.

Skills

Credit control leadership

Cash flow management

Debt collection

Stakeholder management

Excel

Analytical skills

Tools

Excel

Job description

Michael Page is partnering with a Caerphilly-based healthcare provider to recruit a Credit Control Manager. You will lead a collections team, driving cash flow improvements and process efficiencies while maintaining strong customer relationships.

The role focuses on developing collection strategies, overseeing debt reduction, and collaborating with senior finance stakeholders to support growth and working capital performance.